Contact JWed

JWed Customer Services welcomes any questions, comments or concerns you may have. 

Please email support@jwed.com for a timely response.

Your email will be answered within 24hrs at the latest.  

JWed also encourages members to contact the JWed Customer Services Team should they experience any communication or other, for which they have a concern. 

JWed is extremely proactive in ensuring as authentic and comfortable dating experience. Our #1 priority is to ensure as sincere and marriage-minded membership as possible.   

Any accusations against a member that may breach JWed's Terms of Service are immediately looked into - and where a violation is found - that member will be permanently suspended. Utmost confidentiality and discretion is assured.

Additionally, we welcome any suggestions or complaints, as we constantly look to optimise the experience and success for our members.  

Feedback and Knowledge Base