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If you are having trouble uploading your photo, it is most likely
because the photo is too large or is of an unusual graphics format. If
this is the only photo you have and cannot provide a .jpg or .jpeg photo
under 600 kilobytes, then you can e-mail the photo to us. Please e-mail
the photo to support@jwed.com and be sure to include your member ID
and login password in the e-mail for security considerations. If you
have any special instructions, please let us know in the e-mail. If no
special instructions are included, the photo will be listed publicly.