Knowledge Base ← JWed Help Chats → What is Chats? Why Did JWed Change from "Messages" to "Chats?" How Do I Accept/Decline a New Chat Request? How Do I Close or Reopen a Chat How Do I Block a Member? 14 articles → JWed Services & Coaching → Can you give me dating advice? Who are your dating coaches? Do dating coaches have access to my private information? How can I become a Dating Coach? How can I see the bios of your dating coaches? Top Questions → Updates to Private Photos What happened to the "Hide" or "Hidden" setting? How do I know if a member is Free, Standard or Plus? A member disappeared. Why? How much does the service cost? 13 articles → JWed Match App → What is the JWed Match app? About us → What is the Customer Service Phone Number? Who owns JWed? Where is JWed located? JWed in the Media? Registration → Do I need to provide my real name and phone number? Who can see my private information? Do my age, height and other details need to be accurate? Can I have multiple JWed accounts? Managing Your Account → I forgot my password. Help! How do I remove my profile from the site? What is 'On Break' and how does it work? Change Password How can I edit my home location? Billing & Payments → What's the difference between a free account and a subscriber account? Why aren't I charged on the same day each month? Why is there a fee for full access to JWed.com? Why isn't JWed 100% free? What is auto-renew? 16 articles → Features & Services → How does JWed work? How do I block a member? Can I unsend a message? How do I delete a message from my inbox? Photo Management → Why isn't my new photo appearing? Can I e-mail you my photo? Success Stories → Are there really over 2,000 people matched? How do you know there are so many unreported matches? How do you know the match count is accurate? Why should I let you know if I got matched on JWed? How do I submit a confidential match report? 15 articles → Specials & Promotions → What is the Mazel Wave? Is there a discount if I prepay for a longer period? Advertising → How do I advertise on your site? Do you have an affiliate program? Test 3 Renaming Frumster to JWed → Why did you rename Frumster to JWed? Who manages JWed? Was Frumster sold? Will I see the same profiles I saw before? Will my account information be affected? Will JWed continue to maintain it's 'Frum' environment? 6 articles → All articles → How do I advertise on your site? What is the Mazel Wave? Are there really over 2,000 people matched? Why isn't my new photo appearing? What's the difference between a free account and a subscriber account? 99 articles →